One inbox for every customer conversation

Fasla Cloud

A cloud CRM that brings every WhatsApp Business conversation into one shared inbox for your team — with automated replies, campaigns and live reporting.

Officially integrated with WhatsApp Business Cloud API
Fasla Cloud · Shared inbox Search conversations…
M
Mona Ibrahim
Online
WhatsApp
Hi, I'd like to order the product from your ad.
10:20
Welcome to Fasla 👋 It's in stock — when would you like it delivered?
10:21
Tomorrow morning, if possible.
10:23
Done, your order is confirmed ✅ It will arrive tomorrow at 10.
10:24
Type a message…
Features

Everything your team needs to serve customers

Bring your number, your conversations and your team into one system that is simple to run and built for the Arabic-speaking market.

Shared team inbox

Every WhatsApp Business conversation on one screen, so a whole team can answer customers from the same official number without missing a message.

Approved templates and campaigns

Send campaigns using officially approved WhatsApp message templates, only to contacts who opted in to receive them, with opt-out available at any time.

Contact and conversation history

Contacts and full conversation history are stored in each customer's own CRM records, with tags, notes and a complete interaction timeline.

Delivery and read reporting

Track delivery and read status for every message, plus response times and team performance, in clear live dashboards.

Automation and smart replies

Automatic greetings, saved replies and rule-based routing that put each conversation in front of the right agent and save your team hours.

Team and permissions

Assign conversations to agents, set roles and permissions, and follow performance as it happens.

Isolated customer data

Each customer reaches only their own data and can never see another customer's — complete isolation enforced at the account level.

Security and compliance

Data encrypted in transit and at rest, and compliance with Meta's official platform policies and applicable privacy law.

Supported channel

An official WhatsApp Business integration

Connect your own official number through Meta's approved API and start receiving conversations right away.

WhatsApp Business Cloud API

Connect your official number through Meta's Embedded Signup and run every inbound and outbound conversation from one shared inbox — with approved templates, campaigns, media, interactive messages, and delivery and read reporting.

Official Meta integration
How it works

From sign-up to your first conversation in minutes

01

Create your account

Register your business on Fasla Cloud in a few minutes through the platform app.

02

Connect with official authorisation

Link your WhatsApp Business number through Meta's official Embedded Signup, granting us explicit permission to manage your account's conversations on your behalf.

03

Add your team

Invite team members, and distribute permissions and conversations between them.

04

Start talking

Run every conversation from one place and give your customers faster, more consistent answers.

Why Fasla Cloud

Built on trust and compliance

Official Meta integration

We build on the official WhatsApp Business Cloud API from Meta — no unofficial workarounds.

Privacy and security

Data encrypted in transit and at rest, with full control over who can access what.

Support that speaks your language

A fully Arabic interface alongside English, and a support team that understands the local market.

Ready to bring your customer conversations together?

Start with Fasla Cloud and run every customer relationship professionally, from one place.

Talk to us now